HElP
Welcome to our Help page! We’re here to assist you with any questions or concerns you may have. Below you will find a list of frequently asked questions (FAQs) that may help you find the information you need. If you are unable to find the answer to your question, please don’t hesitate to contact us at our Email: omar@omarmakram.com .
Our customer service team is available to assist you 24/7.
FAQ
A: You can order easily using our online platform. When you find a product you need, you can add it to cart and go through the ordering process. After the order is placed, you will receive order confirmation to your email.
A: our online ordering system will ask for all the important information you should submit.
A: We accept Visa, MasterCard, and all One Tap payments. In addition, we also accept PayPal, which allows you to securely pay with your PayPal balance or linked bank account, credit or debit card. With these options, you can shop with confidence knowing that your payment information is safe and secure.
A: Yes, we do provide a commercial invoice upon request. If you require a commercial invoice for your order, please let us know and we will be happy to provide one for you.
A: Delivery charges depend on the customer’s address, you can view the shipping fees during the checkout process before making your payment.
A: To get an offer for bulk amounts, you need to place an order for 5 items or more. We only accept offers for orders that meet this minimum quantity requirement.
Just contact us with the quantities you want and we will let you know the discount.
A: To get an offer for bulk amounts, you need to place an order for 5 items or more. We only accept offers for orders that meet this minimum quantity requirement.
Just contact us with the quantities you want and we will let you know the discount.
A: To get an offer for bulk amounts, you need to place an order for 5 items or more. We only accept offers for orders that meet this minimum quantity requirement.
Just contact us with the quantities you want and we will let you know the discount.
A: To get an offer for bulk amounts, you need to place an order for 5 items or more. We only accept offers for orders that meet this minimum quantity requirement.
Just contact us with the quantities you want and we will let you know the discount.
A: We ship with DHL express and UPS (The better service to your location) in 3-7 business days
A: If your order has not yet shipped, kindly sent us email with the new address and would be happy to update it.
A: We offer a 30-day return policy on all our products. If for any reason you are not satisfied with your purchase, please contact us to initiate the return process.
A: Yes, we offer customization services for some of our watches. Please contact us for more information.
A: If your order has not yet shipped, you may cancel it for a full refund. If your order has already shipped, please contact us to initiate the return process
We hope this FAQ page answers some of your questions. If you have any further questions or concerns, please don’t hesitate to contact us.
